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Challenging a Universal Credit decision

If you are unhappy with the outcome of your Universal Credit claim, you can challenge the decision. Learn how to ask for a mandatory reconsideration, appeal a decision and prepare for a tribunal.

Within this section

  1. How to challenge a Universal Credit decision

    If you don't agree with the Department for Work and Pensions (DWP) decision about your Universal Credit claim, you can challenge their decision - called a mandatory reconsideration. Find out how to challenge a Universal Credit decision.

  2. How to appeal against a Universal Credit decision

    If the DWP didn't change their decision at the mandatory reconsideration stage, you can appeal against a Universal Credit decision to an independent panel, called a tribunal. Find out how to appeal against a Universal Credit decision.

  3. What to do if your Universal Credit payment has been reduced or stopped?

    Your Universal Credit payment is determined by several factors and therefore, can change. We explain what to do if your Universal Credit payment has been reduced or stopped.

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How to challenge a Universal Credit decision
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Last updated: 01/04/2020

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