You are currently in the en section of the site.

No thank you, please close this banner.

Last updated:
14/02/2020

Income Support

  1. Overview
  2. What Welfare Benefits am i entitled to?
  3. Universal Credit
  4. Employment and Support Allowance
  5. Jobseeker’s Allowance
  6. Income Support
  7. Incapacity Benefit
  8. Severe Disablement Allowance
  9. Statutory Sick Pay
  10. Working Tax Credits
  11. Personal Independence Payment
  12. Housing Benefit
  13. Support for Mortgage Interest
  14. Council Tax: Exemptions and support to pay
  15. Social Fund
  16. Next steps

What is Income Support?

Income support (IS)gives you a basic living income and it’s a means-tested benefit. This means your savings, income or the income of other people in your household will affect how much you get, but the benefit does not depend on your National Insurance (NI) contributions.

Can I claim Income Support?

Most people cannot make a new claim for IS and would have to claim Universal Credit (UC). However, if you have an existing claim for IS and still meet the criteria your entitlement will continue.

You can claim income support in specific circumstances where you are prevented from claiming Universal Credit because:

  • You or your partner in the last month have been entitled to IS, income-based JSA, income-based ESA, housing benefit that includes a severe disability premium or your entitlement ended during that month and you were still entitled to the SDP.
  • You or your partner have not received a ‘migration notice’ from the DWP that you will be transferred to UC under managed migration.
  • You are prevented from claiming UC because you or your partner - if you are part of a couple - work in Great Britain or Northern Ireland but do not live here.
  • Are over 18 and under pension age,
  • Are in the UK,
  • Have no income or your income is below your ‘applicable amount’ (your applicable amount is the amount of money the law says you need to be able to live),
  • Are not in full time education (unless you qualify as a disabled student)
  • Are working less than 16 hours per week and your partner is not working more than 24 hours per week,
  • Household savings or capital are £16,000 or less,
  • Are not claiming Jobseeker’s Allowance (JSA) or Employment and Support Allowance (ESA) ESA and your partner is not claiming income-related JSA or ESA,
  • Do not have to work because you are caring for someone, or
  • Are a lone parent of a child who is under five years old,
  • Are entitled to Statutory Sick Pay, or
  • Are pregnant and unable to look for work because of pregnancy.

Speak to a welfare rights adviser if you think you should be claiming Income Support rather than ESA or JSA.

How to claim

You can claim Income Support by contacting Jobcentre Plus
Telephone 0800 0556688

You may need to claim Universal Credit instead of Income Support depending on your circumstances.

Can I work receive Income Support?

You can receive Income Support if you are working less than 16 hours a week and your partner is working less than 24 hours a week.

Will my Income Support stop?

You may be able to claim Income Support for as long as you still meet the conditions.

The Department for Work and Pensions (DWP) will stop your Income Support if they stop the qualifying benefit like Carer's Allowance – you may be able to challenge the decision to take away your qualifying benefit.

Share this article

Within this subject

  1. Overview
  2. What Welfare Benefits am i entitled to?
  3. Universal Credit
  4. Employment and Support Allowance
  5. Jobseeker’s Allowance
  6. Income Support
  7. Incapacity Benefit
  8. Severe Disablement Allowance
  9. Statutory Sick Pay
  10. Working Tax Credits
  11. Personal Independence Payment
  12. Housing Benefit
  13. Support for Mortgage Interest
  14. Council Tax: Exemptions and support to pay
  15. Social Fund
  16. Next steps
x

Is this article helpful to you?

Was this article helpful to you?

×
Please tell us more

For urgent help, please see Help & contacts