Help with your Universal Credit claim

We explain how to apply for Universal Credit online, over the phone or in person. Find out how to start your Universal Credit application with a mental health condition.

We explain how to fill in your Universal Credit online application form and help you answer the questions in the to-do list. Find out what you need to do to complete your Universal Credit application form.

If you have previously claimed Universal Credit, you may not have to go through the full application process again. Find out how to reapply for Universal Credit.

When you claim Universal Credit, you will need to accept your Claimant Commitment - the responsibilities you have accepted in return for the benefit. We explain what the Universal Credit Claimant Commitment is and the consequences of not meeting them.

You may be able to receive Universal Credit without having to work or look for work because of a mental health condition. We explain how to claim Universal Credit with a mental health condition.

If you want to claim Universal Credit with a limited capability for work element, you will need to go for a Work Capability Assessment. We explain how to prepare for your Universal Credit Work Capability Assessment.

We explain how it's possible to work and claim Universal Credit to increase your earnings. Find out what the work allowance is and how to report your earnings.

You can claim Universal Credit when self-employed. We explain how to report your earnings, how it will affect your minimum income floor, and what to do if you move from a legacy benefit.

In specific circumstances, you may be able to claim Universal Credit as a student. We explain if you can claim and what impact student income can have on your Universal Credit payment.