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19/10/2018

Next steps

  1. How do I check what I’m entitled to?
  2. Universal Credit
  3. Employment and Support Allowance
  4. Jobseeker’s Allowance
  5. Income Support
  6. Incapacity Benefit
  7. Severe Disablement Allowance
  8. Statutory Sick Pay
  9. Working Tax Credits
  10. Personal Independence Payment
  11. Housing Benefit
  12. Support for Mortgage Interest
  13. Council Tax: Exemptions and Support to pay
  14. Social Fund
  15. Next steps

  1. Useful contacts

Useful contacts

MoneyHelper

You can use the MoneyHelper website to find a debt adviser near you and gain advice on other debt matters. Webchat is available at the website, Monday to Friday, 8am to 6pm Saturday, 8am to 3pm. WhatsApp us with questions about debt, borrowing and pensions on 07701342744.

Address - 120 Holborn, London EC1N 2TD

Telephone - 0800 138 7777

(Monday to Friday (8 a.m. to 6 p.m.) The line is closed on Saturdays, Sundays, and bank holidays)

JobCentre Plus

Jobcentre Plus is a quango used by the UK Department for Work and Pensions for its working-age support service in the United Kingdom, its services offered directly by the Department for Work and Pensions.

Address - los.direct.gov.uk - for local search

Telephone - Find your nearest branch - los.direct.gov.uk

Turn2us

National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.

Address - 200 Shepherds Bush Road, London W6 7NL

Telephone - 0808 802 2000

Free Helpline: for those who find it challenging to go online
(09:00 – 17:30 Monday - Friday)

Citizens Advice

Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems. Web chat available on website.

Telephone - 0800 144 8848

Same as costs calling 01 or 02 for landline

Universal Credit Helpline

Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.

Telephone - 0800 328 5644 Textphone: 0800 328 1344

(Monday – Friday 8am – 6pm)

Tax Credit Helpline

Address - Tax Credit Office, HM Revenue and Customs, BX9 1LR, United Kingdom

Telephone - 0345 300 3900, Textphone: 0345 300 3909

Up to 9p per minute for landlines, 3p – 55p per minute for mobiles
(The helpline is open 8am-8pm, Mondays to Fridays, 8am-4pm on Saturdays and 9am -5pm on Sundays (closed Christmas Day, Boxing Day and New Year's Day).)

Within this subject

  1. How do I check what I’m entitled to?
  2. Universal Credit
  3. Employment and Support Allowance
  4. Jobseeker’s Allowance
  5. Income Support
  6. Incapacity Benefit
  7. Severe Disablement Allowance
  8. Statutory Sick Pay
  9. Working Tax Credits
  10. Personal Independence Payment
  11. Housing Benefit
  12. Support for Mortgage Interest
  13. Council Tax: Exemptions and Support to pay
  14. Social Fund
  15. Next steps
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