Next steps
These pages should be helpful
“Help for people on a low income - the Social Fund and other welfare schemes” Citizens Advice wrote this information for people who need some financial support.
“Help for people on a low income - the Social Fund and other welfare schemes” Citizens Advice wrote this information for people who need some financial support.
Useful contacts
Pension Service
The Pension Service helps with State Pension eligibility, claims and payments.
Address - www.gov.uk/find-pension-centre
Telephone - 0800 731 7898
Free(08:00 – 18:00 Monday - Friday (Except public holidays))
Universal Credit Helpline
Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.
Telephone - 0800 328 5644 Textphone: 0800 328 1344
(Monday – Friday 8am – 6pm)JobCentre Plus
Jobcentre Plus is a quango used by the UK Department for Work and Pensions for its working-age support service in the United Kingdom, its services offered directly by the Department for Work and Pensions.
Address - los.direct.gov.uk - for local search
Telephone - Find your nearest branch - los.direct.gov.uk
Turn2us
National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Address - 200 Shepherds Bush Road, London W6 7NL
Telephone - 0808 802 2000
Free Helpline: for those who find it challenging to go online(09:00 – 17:30 Monday - Friday)
Tax Credit Helpline
Address - Tax Credit Office, HM Revenue and Customs, BX9 1LR, United Kingdom
Telephone - 0345 300 3900, Textphone: 0345 300 3909
Up to 9p per minute for landlines, 3p – 55p per minute for mobiles(The helpline is open 8am-8pm, Mondays to Fridays, 8am-4pm on Saturdays and 9am -5pm on Sundays (closed Christmas Day, Boxing Day and New Year's Day).)
Citizens Advice Scotland
Citizens Advice Scotland is a registered charity which supports Scottish Citizens Advice Bureaux by providing expertise on things like management and fundraising, resources such as IT support, tools and training to support advice giving, and help with running campaigns.
Address - Citizens Advice Scotland, 1st Floor, Spectrum House 2 Powderhall Road Edinburgh EH7 4GB
Telephone - 0800 028 1456
