Help & contacts
We are an online advice service, and don't currently offer an advice line (except if you live in Scotland). To find support and guidance you can contact the organisations below.
If you or someone else needs urgent medical help, please call 999 or go to your closest Accident & Emergency (A&E).
Speak to someone about mental health:
If you need to speak to someone about mental health problems, try one the following contacts:
Change Mental Health
Change Mental Health seeks to support and empower all those affected by mental illness, including family members, carers and supporters.
Address - Suite 4/1, Great Michael House, 14 Links Place, Edinburgh, EH6 7EZ
Telephone - 0808 8010 515
(Monday - Friday between 10am - 4pm)Samaritans
Offering emotional support 24 hours a day.
Address - Samaritans Scotland, 24 Canning Street, Edinburgh, EH3 8EG.
Telephone - 116 123
Free phone(24/7, 365 days a year.)
NHS 24 Helpline Scotland
Their service is to provide urgent health advice out of hours.
Telephone - 111
Saheliya Counselling
Counselling therapies in Edinburgh for black and minority ethic woman aged 12+
Address - 125 McDonald Road, Edinburgh, EH7 4NW
Telephone - 0131 556 9302
(Monday - Friday 9:00am - 4:30pm)LGBT Helpline Scotland
Provides information and emotional support to members of the LGBT community and their families and friends
Address - LGBT Health and Wellbeing, Duncan Place Community Hub, 4 Duncan Place, Edinburgh, EH6 8HW
Telephone - 0300 123 2523
Calls to this number will cost you the same as calls to local landline numbers(Tuesday and Wednesday 12pm-9pm)
No Panic
A national support helpline for people experiencing anxiety, panic, OCD and related disorders including withdrawal from tranquillizers. No Panic also provides support for the carers of people who suffer from anxiety disorders.
Telephone - 0300 7729844
(10.00 am - 10.00 pm every day of the year. During the night hours the crisis message is played. The crisis message is a recorded breathing exercise that can help you through a panic attack and help you learn diaphragmatic breathing.)Edinburgh Crisis Centre
Provides community based emotional and practical support at times of crisis
Telephone - 0808 801 0414 Text 07974429075
Freephone(24/7)
Breathing Space
A free and confidential phone and web based service for people in Scotland experiencing low mood, depression or anxiety.
Telephone - 0800 83 85 87
Free from landlines and mobiles(Monday to Thursday 6.00pm – 2.00am, and at the Weekend from Friday 6.00pm to Monday 6.00am)
Health in Mind Trauma Counselling Line
A free, confidential telephone counselling service for individuals who experienced abuse as a child.
Address - 40 Shandwick Place Edinburgh EH2 4RT
Telephone - 08088 02 04 06
Freephone(14:00 - 18:00 hours on Monday, Tuesday and Wednesday or 9:00 - 15:00 hours on Friday)
Papyrus Prevention of Young Suicide (under 35)
Papyrus offer confidential support and suicide intervention, deliver awareness and prevention training and empower young people to lead suicide prevention activities in their communities.
Address - Lineva House, 28-32 Milner Street, Warrington, Cheshire, WA5 1AD
Telephone - 0800 068 41 41 Text: 07860 039967
Freephone(9am - 12am every day)
Citizens Advice Scotland
Citizens Advice Scotland is a registered charity which supports Scottish Citizens Advice Bureaux by providing expertise on things like management and fundraising, resources such as IT support, tools and training to support advice giving, and help with running campaigns.
Address - Citizens Advice Scotland, 1st Floor, Spectrum House 2 Powderhall Road Edinburgh EH7 4GB
Telephone - 0800 028 1456
Bipolar Scotland
Bipolar Scotland provide information, support and advice for people affected by bipolar disorder/ manic depression and those who care for them.
Address - Studio 1015, Mile End Mill, Abbeymill Business Centre, Seedhill Road, Paisley PA1 1TJ
Telephone - 0141 560 2050
Speak to someone for money advice:
If you need to speak to someone about money related problems, one the following contacts may be helpful:
Money Advice Scotland
We are the national umbrella organisation which promotes the development of free, independent, impartial and confidential debt advice and financial inclusion.
Address - Money Advice Scotland, 5 Redwood Crescent, East Kilbride, Glasgow, G74 5PA
Telephone - 0141 572 0237
Citizens Advice Scotland
Citizens Advice Scotland is a registered charity which supports Scottish Citizens Advice Bureaux by providing expertise on things like management and fundraising, resources such as IT support, tools and training to support advice giving, and help with running campaigns.
Address - Citizens Advice Scotland, 1st Floor, Spectrum House 2 Powderhall Road Edinburgh EH7 4GB
Telephone - 0800 028 1456
StepChange
StepChange provides free, confidential advice and support to anyone worried about debt. You can contact them over the telephone or online.
Telephone - 0800 138 1111
(Monday – Friday (8 a.m. – 8 p.m.) and Saturday (9 a.m. – 2 p.m.))National Debtline
This organisation provides free, independent and confidential advice about debt. You can contact them over the telephone, by e-mail or letter.
Address - National Debtline Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham B16 8TP
Telephone - 0808 808 4000
Freephone(Monday - Friday 9am to 8pm and Saturday 9.30am to 1pm)
One Parent Families Scotland
The Lone Parent Helpline provides support and advice on a wide range of issues such as welfare benefits, debt and child maintenance
Address - 2 York Place, Edinburgh, EH1 3EP
Telephone - 0808 801 0323
Turn2us
National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Address - 200 Shepherds Bush Road, London W6 7NL
Telephone - 0808 802 2000
Free Helpline: for those who find it challenging to go online(09:00 – 17:30 Monday - Friday)
MoneyHelper
You can use the MoneyHelper website to find a debt adviser near you and gain advice on other debt matters. Webchat is available at the website, Monday to Friday, 8am to 6pm Saturday, 8am to 3pm. WhatsApp us with questions about debt, borrowing and pensions on 07701342744.
Address - 120 Holborn, London EC1N 2TD
Telephone - 0800 138 7777
(Monday to Friday (8 a.m. to 6 p.m.) The line is closed on Saturdays, Sundays, and bank holidays)