Some useful tools
Universal Credit Helpline
Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.
Telephone - 0800 328 9344 Textphone: 0800 328 1344(Monday – Friday 8am – 6pm)
National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Address - 200 Shepherds Bush Road, London W6 7NL
Telephone - 0808 802 2000Free Helpline: for those who find it challenging to go online
(09:00 – 17:30 Monday - Friday)
Support in Mind Scotland
Support in Mind Scotland seek to support and empower all those affected by mental illness, including family members, carers and supporters.
Address - 6 Newington Business Centre, Dalkeith Road Mews, Edinburgh, EH16 5GA
Telephone - 0131 662 4359(Monday - Friday between 9am - 5pm)
Citizens Advice Scotland
Citizens Advice Scotland is a registered charity which supports Scottish Citizens Advice Bureaux by providing expertise on things like management and fundraising, resources such as IT support, tools and training to support advice giving, and help with running campaigns.
Address - Citizens Advice Scotland, 1st Floor, Spectrum House 2 Powderhall Road Edinburgh EH7 4GB
Telephone - 0808 800 9060
Money Advice Scotland
We are the national umbrella organisation which promotes the development of free, independent, impartial and confidential debt advice and financial inclusion.
Address - Money Advice Scotland, Suite 410, Pentagon Centre, 36 Washington Street, Glasgow, G3 8AZ
Telephone - 0141 572 0237
- What is the Work Capability Assessment?
- How do I fill in the health questionnaire?
- Will I have to go for a medical assessment?
- What happens next?
- What is the support group or the limited capability for work-related activity element?
- What is the work-related activity group (WRAG)?
- Health questionnaire descriptors
- Assessment for limited capability for work-related activity
- Next steps