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Last updated:
18/10/2018

Can I appeal if I disagree with a decision?

  1. What is Universal Credit?
  2. How much can I get?
  3. What if I am working or studying?
  4. What if I care for someone or have children?
  5. What about my housing costs?
  6. How will income, savings and property affect my Universal Credit?
  7. Will the Benefit Cap affect me?
  8. How will I get my Universal Credit payments?
  9. What is the claimant commitment?
  10. Can I appeal if I disagree with a decision?
  11. When will I have to claim?
  12. Next steps

You can ask the Social Security Agency to look at their decision again – this is called a mandatory reconsideration. You have one month from the date of the decision to ask for this and you have to go through this process before you can appeal. 

You can appeal against most Universal Credit (UC) decisions. There are some things you cannot appeal against including the benefit cap and having to pay back overpayments. Any appeal goes to an independent tribunal (The Appeals Service) to look again at the facts.

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Within this subject

  1. What is Universal Credit?
  2. How much can I get?
  3. What if I am working or studying?
  4. What if I care for someone or have children?
  5. What about my housing costs?
  6. How will income, savings and property affect my Universal Credit?
  7. Will the Benefit Cap affect me?
  8. How will I get my Universal Credit payments?
  9. What is the claimant commitment?
  10. Can I appeal if I disagree with a decision?
  11. When will I have to claim?
  12. Next steps
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