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Last updated:
18/10/2018

What if I cannot afford the charges?

  1. Overview
  2. What is social care?
  3. When can the Trust charge me for non-residential services?
  4. I am a carer; will the Trust charge me?
  5. What if I cannot afford the charges?
  6. How can I deal with problems about charges?
  7. What are direct payments?
  8. Can I get direct payments?
  9. How will the local Trust pay me?
  10. What can I spend direct payments on?
  11. What are important things to know about managing Direct Payments?
  12. When will my direct payments end?
  13. Next steps
Remember that you should only be charged for the ‘meals on wheels’ (flat rate) and home help (with the rate for this depending on your income and savings).

You should tell the Trust if you feel you can’t afford the amount they are charging you. You can tell the person who did the assessment with you and ask them to review it, because the Trust must not charge you more than you can afford. You could use a ‘budgeting form’ to show that you cannot afford to pay the charges, which are available from debt advice charities. Try our budgeting tool

Remember that you should only be charged for the ‘meals on wheels’ (flat rate) and home help (with the rate for this depending on your income and savings).

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Within this subject

  1. Overview
  2. What is social care?
  3. When can the Trust charge me for non-residential services?
  4. I am a carer; will the Trust charge me?
  5. What if I cannot afford the charges?
  6. How can I deal with problems about charges?
  7. What are direct payments?
  8. Can I get direct payments?
  9. How will the local Trust pay me?
  10. What can I spend direct payments on?
  11. What are important things to know about managing Direct Payments?
  12. When will my direct payments end?
  13. Next steps
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