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18/10/2018

Next steps

  1. Overview
  2. What is social care?
  3. When can the Trust charge me for non-residential services?
  4. I am a carer; will the Trust charge me?
  5. What if I cannot afford the charges?
  6. How can I deal with problems about charges?
  7. What are direct payments?
  8. Can I get direct payments?
  9. How will the local Trust pay me?
  10. What can I spend direct payments on?
  11. What are important things to know about managing Direct Payments?
  12. When will my direct payments end?
  13. Next steps

  1. Useful contacts
  2. Still looking for help?

Useful contacts

Turn2us

National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.

Address - 200 Shepherds Bush Road, London W6 7NL

Telephone - 0808 802 2000

Free Helpline: for those who find it challenging to go online
(09:00 – 17:30 Monday - Friday)

The Law Society

The Law Society of England and Wales is the professional association that represents and governs the lawyers' profession for the jurisdiction of England and Wales.

Telephone - 020 7320 5650

Belfast Health and Social Care Trust

Social Services for Belfast Region

Address - Trust Headquarters, Administration Floor, Belfast City Hospital, Lisburn Road, Belfast, BT9 7AB

Telephone - 028 9504 0100

(Monday - Friday 9 am - 5 pm)

Western Health and Social Care Trust (WHSCT)

Social Services for Western Region

Address - MDEC Building, Altnagelvin Hospital, Glenshane Road, Londonderry, BT47 6SB

Telephone - 028 7134 5471

(Monday - Friday 9 am - 5 pm )

Northern Health and Social Care Trust

Social Services for the Northern Region

Address - Trust Headquarters. Bretten Hall. Bush Road. Antrim. BT41 2RL

Telephone - 028 7963 1031

(Monday - Friday 9 am - 5 pm )

South Eastern Health and Social Care Trust

Social Service for South Eastern Region

Address - Trust Headquarters, Ulster Hospital, Upper Newtownards Road, Dundonald, Belfast, BT16 1RH

Telephone - 028 9181 2661

(Monday - Friday 9 am - 5 pm )

Southern Health and Social Care Trust

Social Services for Southern Region

Address - Trust Headquarters, College of Nursing, Craigavon Hospital, 68 Lurgan Road, Portadown, BT63 5QQ

Telephone - 028 3752 2341

(Monday - Friday 9 am - 5 pm )

Financial Conduct Authority

Telephone - 0800 111 6768

Free phone
(Monday - Friday 8 am - 6 pm, Saturday 9 am - 1 pm )

Advice Northern Ireland (NI)

Advice NI exists to provide leadership and services to our 62 member organisations and to ensure accessible advice services across Northern Ireland.

Address - 1 Rushfield Avenue, Belfast, BT7 3FP

Telephone - 0808 802 0020/ 0289 064 5919

Free phone for 0800 number
(Monday - Friday 9 am - 5 pm )

Citizens Advice

Address - 46 Donegall Pass, Belfast, BT7 1BS

Telephone - 028 9023 1120

Within this subject

  1. Overview
  2. What is social care?
  3. When can the Trust charge me for non-residential services?
  4. I am a carer; will the Trust charge me?
  5. What if I cannot afford the charges?
  6. How can I deal with problems about charges?
  7. What are direct payments?
  8. Can I get direct payments?
  9. How will the local Trust pay me?
  10. What can I spend direct payments on?
  11. What are important things to know about managing Direct Payments?
  12. When will my direct payments end?
  13. Next steps
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