Next steps
You should now have a much clearer understanding of your options and processes when it comes to Welfare benefits. Here is some further information to explore: 1. Further reading 2. Useful tools 3. Useful contacts 4. Still looking for help?
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Useful contacts
Turn2us
National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Address - 200 Shepherds Bush Road, London W6 7NL
Telephone - 0808 802 2000
Free Helpline: for those who find it challenging to go online(09:00 – 17:30 Monday - Friday)
Universal Credit Helpline
Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.
Telephone - 0800 328 5644 Textphone: 0800 328 1344
(Monday – Friday 8am – 6pm)Carer’s Allowance Unit
Money to help you look after someone who needs to be cared for.
Address - Carers Allowance Unit Mail Handling Site A Wolverhampton WV98 2AB
Telephone - 0345 608 4321
Up to 9p per minute for landlines, 3p – 55p per minute for mobiles.(Mon – Thurs 8:30am – 5pm Fri – 8:30am – 4pm )
Citizens Advice
Address - 46 Donegall Pass, Belfast, BT7 1BS
Telephone - 028 9023 1120
