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Last updated:
19/10/2018

Organisations that help

  1. Overview
  2. Budgeting
  3. Managing money
  4. Bank accounts
  5. Top Tips
  6. Codes of Practice and guidelines
  7. Organisations that help
  8. Insurance
  9. Taking out credit
  10. Next steps

If you are really struggling to manage your money or have problems with benefits, there are a number of organisations who can help you.

There are a number of organisations who can help you.

Debt and Money Advice 

Money Advice Service

Find out details of both national telephone based and local face-to-face organisations who can provide debt advice.

National Debtline

Provide free, independent and confidential advice about debt. You can contact them over the telephone, by e-mail or letter.

Telephone: 0808 808 4000 (Monday to Friday 9am to 8pm and Saturday 9.30am to 1pm)

Email via website: https://www.nationaldebtline.org/EW/Pages/Email-us-for-Advice.aspx

Website: www.nationaldebtline.org

StepChange

Provide free, confidential advice and support to anyone worried about debt. You can contact them over the telephone or online.

Telephone: 0800 138 1111 (Monday to Friday 8am to 8pm and Saturday 8am to 4pm)

Email via website: www.stepchange.org/Contactus/Sendusanemail.aspx

Website: www.stepchange.org

Citizens Advice

Citizens Advice (CA) offers free, confidential, impartial and independent advice. Most areas of the country have a local CA service. They can advise on debts, benefits, housing and other issues. You can get advice by telephone, email, or face-to-face, and sometimes it’s possible to get a home visit. They also offer welfare benefits advice.

Telephone (Wales): 08444 77 20 20

Websitewww.citizensadvice.org.uk 

 

Welfare Benefits Advice 

Law Centres

Law centres provide free legal advice and many specialise in welfare benefits, and in some cases can provide representation at welfare benefit tribunals. 

To find your local law centre in England, Wales and Northern Ireland: 

http://www.lawcentres.org.uk/about-law-centres/law-centres-on -google-maps/geographically

Turn 2 Us

A national charity that helps people in financial hardship gain access to welfare benefits and charitable grants 

www.turn2us.org.uk

Mental Health Advice and Support 

If you feel suicidal or feel like harming yourself or other people

  • Call 999
  • Go to your nearest Accident and Emergency department (A&E). You can search for your local department through the NHS Choices website

For non-emergency situations:

Care plan

If you are already receiving support from mental health services, you should have a care plan. This will include details of who you should contact in a crisis. 

If you can't find your care plan during the day contact your Community Mental Health Team (CMHT) and ask for your care co-ordinator or the person on duty. During evenings, weekends or bank holidays call your local crisis team.

Emotional support

If you would like to talk to someone about your problems, then you may find an emotional support line useful. Some to try are:

Samaritans

Offering emotional support 24 hours a day

Telephone: 116 123

Email: jo@samaritans.org
Website: www.samaritans.org

Sane Line

Offering specialist mental health emotional support 6am-11pm everyday. And you can also

email through their website.

Telephone: 0845 767 8000

Website: www.sane.org.uk

 

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Within this subject

  1. Overview
  2. Budgeting
  3. Managing money
  4. Bank accounts
  5. Top Tips
  6. Codes of Practice and guidelines
  7. Organisations that help
  8. Insurance
  9. Taking out credit
  10. Next steps
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