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07/07/2023

Next steps

  1. The appeals process
  2. Preparing your appeal
  3. Setting out your argument in writing
  4. Making arrangements for the tribunal
  5. Going to the hearing
  6. Tips for representing yourself
  7. Can I appeal against my council tax support or housing benefit decision?
  8. Sample letters for requesting evidence
  9. Next steps

  1. Useful contacts

Useful contacts

Valuation Tribunal Service (VTS)

The valuation tribunal is an independent appeals body for citizens to use when challenging decisions of the Valuation office agency or local councils in matters of council tax or business rates.

Address - 2nd Floor, 120 Leman Street, London, E1 8EU

Telephone - 0300 123 2035

MoneyHelper

You can use the MoneyHelper website to find a debt adviser near you and gain advice on other debt matters. Webchat is available at the website, Monday to Friday, 8am to 6pm Saturday, 8am to 3pm. WhatsApp us with questions about debt, borrowing and pensions on 07701342744.

Address - 120 Holborn, London EC1N 2TD

Telephone - 0800 138 7777

(Monday to Friday (8 a.m. to 6 p.m.) The line is closed on Saturdays, Sundays, and bank holidays)

Hafal

Hafal are Wales' leading charity for people with serious mental illness and their carers. Covering all areas of Wales, Hafal is an organisation managed by the people we support: individuals whose lives have been affected by serious mental illness.

Address - Unit B3, Lakeside Technology Park, Phoenix Way, Llansamlet, Swansea, SA7 9FE

Telephone - 01792 816 600/832 400

Valuation Tribunal Service for Wales (VTW) North Wales

Providing information for everyone who uses, or is interested in work of the Valuation Tribunal for Wales.

Address - Government Buildings Block A (L1), Sarn Mynach, LLandudno Junction, LL31 9RZ

Telephone - 03000 625 350

Valuation Tribunal Service for Wales (VTW) West Wales

Providing information for everyone who uses or is interested in the work of the Valuation Tribunal for Wales.

Address - Llys y Ddraig, Penllergaer Business Park Swansea SA4 9NX

Telephone - 03000 254530

Valuation Tribunal Service for Wales (VTW) East Wales and South Wales

Providing information for everyone who uses, or is interested in the work of the Valuation for Tribunal Wales.

Address - 22 Gold Tops, Newport, South Wales NP20 4PG

Telephone - 01633 266367

Adferiad

Providing help and support for people with mental health, substance use, addiction and other complex needs. Adferiad combines the skills and expertise of its founding charities to provide outstanding services for people in Wales with a wide range of needs.

Address - Tŷ Dafydd Alun, 36 Princes Drive, Colwyn Bay, LL29 8LA

Telephone - 01792 816600

Within this subject

  1. The appeals process
  2. Preparing your appeal
  3. Setting out your argument in writing
  4. Making arrangements for the tribunal
  5. Going to the hearing
  6. Tips for representing yourself
  7. Can I appeal against my council tax support or housing benefit decision?
  8. Sample letters for requesting evidence
  9. Next steps
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