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14/11/2017

Next steps

  1. Overview
  2. What is Universal Credit?
  3. How much can I get?
  4. What if I am working or studying?
  5. What if I care for someone or have children?
  6. What about my housing costs?
  7. How will income, savings and property affect my Universal Credit?
  8. Will the Benefit Cap affect me?
  9. How will I get my Universal Credit payments?
  10. What is the claimant commitment?
  11. Can I appeal if I disagree with a decision?
  12. When will I have to claim?
  13. Next steps

You should now have a much clearer understanding of your options and processes when it comes to Welfare benefits. Here is some further information to explore:

  1. Useful contacts
  2. Still looking for help?

Useful contacts

Turn2us

National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.

Address - 200 Shepherds Bush Road, London W6 7NL

Telephone - 0808 802 2000

Free Helpline
(09:00 – 20:00 Monday - Friday)

Citizens Advice

Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems. Web chat available on website.

Telephone - 03444 111 444

Same as costs calling 01 or 02 for landline

Universal Credit Helpline

Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.

Telephone - 0800 328 9344 Textphone: 0800 328 1344

(Monday – Friday 8am – 6pm)

JobCentre Plus

Jobcentre Plus is a quango used by the UK Department for Work and Pensions for its working-age support service in the United Kingdom, its services offered directly by the Department for Work and Pensions.

Address - los.direct.gov.uk - for local search

Telephone - Find your nearest branch - los.direct.gov.uk

Within this subject

  1. Overview
  2. What is Universal Credit?
  3. How much can I get?
  4. What if I am working or studying?
  5. What if I care for someone or have children?
  6. What about my housing costs?
  7. How will income, savings and property affect my Universal Credit?
  8. Will the Benefit Cap affect me?
  9. How will I get my Universal Credit payments?
  10. What is the claimant commitment?
  11. Can I appeal if I disagree with a decision?
  12. When will I have to claim?
  13. Next steps
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