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09/05/2023

Next steps

  1. How do I appeal a decision relating to a Social Security Scotland benefit?
  2. The appeals process
  3. Preparing your appeal
  4. Setting out your argument in writing
  5. Making arrangements for the tribunal
  6. Going to a DWP hearing
  7. Tips for representing yourself
  8. Can I appeal against my council tax support or housing benefit decision?
  9. Next steps

  1. Useful contacts

Useful contacts

The Law Society of Scotland

The Law Society of Scotland is the professional governing body for Scottish solicitors. It promotes excellence among solicitors through the support and regulation of its members.

Address - Atria One, 144 Morrison St, Edinburgh, EH3 8EX

Telephone - 0131 226 7411

(Monday – Friday 9am – 5pm )

Change Mental Health

Change Mental Health seeks to support and empower all those affected by mental illness, including family members, carers and supporters.

Address - Suite 4/1, Great Michael House, 14 Links Place, Edinburgh, EH6 7EZ

Telephone - 0808 8010 515

(Monday - Friday between 10am - 4pm)

Universal Credit Helpline

Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.

Telephone - 0800 328 5644 Textphone: 0800 328 1344

(Monday – Friday 8am – 6pm)

Valuation Tribunal Service (VTS)

The valuation tribunal is an independent appeals body for citizens to use when challenging decisions of the Valuation office agency or local councils in matters of council tax or business rates.

Address - 2nd Floor, 120 Leman Street, London, E1 8EU

Telephone - 0300 123 2035

Turn2us

National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.

Address - 200 Shepherds Bush Road, London W6 7NL

Telephone - 0808 802 2000

Free Helpline: for those who find it challenging to go online
(09:00 – 17:30 Monday - Friday)

Money Advice Scotland

We are the national umbrella organisation which promotes the development of free, independent, impartial and confidential debt advice and financial inclusion.

Address - Money Advice Scotland, 5 Redwood Crescent, East Kilbride, Glasgow, G74 5PA

Telephone - 0141 572 0237

Citizens Advice Scotland

Citizens Advice Scotland is a registered charity which supports Scottish Citizens Advice Bureaux by providing expertise on things like management and fundraising, resources such as IT support, tools and training to support advice giving, and help with running campaigns.

Address - Citizens Advice Scotland, 1st Floor, Spectrum House 2 Powderhall Road Edinburgh EH7 4GB

Telephone - 0800 028 1456

Within this subject

  1. How do I appeal a decision relating to a Social Security Scotland benefit?
  2. The appeals process
  3. Preparing your appeal
  4. Setting out your argument in writing
  5. Making arrangements for the tribunal
  6. Going to a DWP hearing
  7. Tips for representing yourself
  8. Can I appeal against my council tax support or housing benefit decision?
  9. Next steps
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