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18/12/2017

Next steps

  1. Overview
  2. What is mandatory reconsideration?
  3. I’m out of time – is there anything I can do?
  4. What happens to my benefits during mandatory reconsideration?
  5. What happens to my benefits after mandatory reconsideration?
  6. Sample letters
  7. Next steps

You should now have a much clearer understanding of your options and processes when it comes to Welfare benefits. Here is some further information to explore:

  1. Useful contacts
  2. Still looking for help?

Useful contacts

Turn2us

National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.

Address - 200 Shepherds Bush Road, London W6 7NL

Telephone - 0808 802 2000

Free Helpline
(09:00 – 20:00 Monday - Friday)

Universal Credit Helpline

Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.

Telephone - 0800 328 9344 Textphone: 0800 328 1344

(Monday – Friday 8am – 6pm)

JobCentre Plus

Jobcentre Plus is a quango used by the UK Department for Work and Pensions for its working-age support service in the United Kingdom, its services offered directly by the Department for Work and Pensions.

Address - los.direct.gov.uk - for local search

Telephone - Find your nearest branch - los.direct.gov.uk

Advice Northern Ireland (NI)

Advice NI exists to provide leadership and services to our 62 member organisations and to ensure accessible advice services across Northern Ireland.

Address - 1 Rushfield Avenue, Belfast, BT7 3FP

Telephone - 0808 802 0020/ 0289 064 5919

Free phone for 0800 number
(Monday - Friday 9 am - 5 pm )

Citizens Advice

Address - 46 Donegall Pass, Belfast, BT7 1BS

Telephone - 028 9023 1120

Within this subject

  1. Overview
  2. What is mandatory reconsideration?
  3. I’m out of time – is there anything I can do?
  4. What happens to my benefits during mandatory reconsideration?
  5. What happens to my benefits after mandatory reconsideration?
  6. Sample letters
  7. Next steps
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