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Last updated:
28/11/2017

Can I cancel something I've done when I'm unwell?

Free help is available

  1. Overview
  2. Can a bank lend to me when I am unwell?
  3. What does ‘capacity’ mean?
  4. Free help is available
  5. What should banks do to protect me?
  6. What can I do if I have a debt I cannot pay?
  7. How can I complain?
  8. Can I return things I bought when I was unwell?
  9. Next steps
If you got a loan when you lacked capacity, you should get advice as soon as possible.

It is important to act quickly while there is still evidence of what happened. You can contact:

Citizens Advice Bureau

CABNI provide free, confidential advice and support. You can contact their free Helpline.

Telephone: 0800 028 1881
(Monday to Friday 8am to 6pm)

You can contact the Belfast Head Office to enquire about face-to-face advice in one of the local CAB offices.

Telephone: 028 9023 1120

Email via website: https://www.citizensadvice.org.uk/nireland/

StepChange

StepChange provide free, confidential advice and support to anyone worried about debt. You can contact them over the telephone or online.

Telephone: 0800 138 1111
(Monday to Friday 8am to 8pm and Saturday 8am to 4pm)

Email via website: www.stepchange.org/Contactus/Sendusanemail.aspx

Website: https://www.stepchange.org/DebtadviceinNorthernIreland.aspx

Advice NI

Advice NI provide free telephone debt advice.

Telephone: 0808 801 0665
(Monday to Wednesday 9.30-3.30)

Website: https://www.adviceni.net/advice/debt

If you got a credit card that you can’t afford then you should stop using it. If you continue to use it it is a way of agreeing to the credit card conditions. This means you may have to pay back money you have spent on it. This is called 'ratifying' the borrowing facility.

 

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Within this subject

  1. Overview
  2. Can a bank lend to me when I am unwell?
  3. What does ‘capacity’ mean?
  4. Free help is available
  5. What should banks do to protect me?
  6. What can I do if I have a debt I cannot pay?
  7. How can I complain?
  8. Can I return things I bought when I was unwell?
  9. Next steps
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