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Last updated:
16/11/2017

Can I cancel something I've done when I'm unwell?

Can a bank lend to me when I am unwell?

  1. Overview
  2. Can a bank lend to me when I am unwell?
  3. What does ‘capacity’ mean?
  4. Free help is available
  5. What should banks do to protect me?
  6. What can I do if I have a debt I cannot pay?
  7. How can I complain?
  8. Can I return things I bought when I was unwell?
  9. Next steps

Can the bank lend to me when I am unwell?

If you are unable to make a decision for yourself, this is called ‘lacking capacity’. 

If you get a loan and the lender knew or should have known that you lacked capacity, you might not have to pay the money back.

If you get a loan and the lender knew or should have known that you lacked capacity, you might not have to pay the money back.

However, you might have to repay the loan if:

  • The lender did not know that you lacked capacity, and
  • The lender could not have known that you lacked capacity.

Unless there is a reason for them to think otherwise, all banks and building societies will assume that you:

  • Can understand the credit agreement, and
  • Have the capacity to make a decision about your money.

If you are unwell and thinking about getting a loan, it may be helpful to take a friend or carer with you. They can help you through the process.

If you are unwell and thinking about getting a loan, it may be helpful to take a friend or carer with you.

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Within this subject

  1. Overview
  2. Can a bank lend to me when I am unwell?
  3. What does ‘capacity’ mean?
  4. Free help is available
  5. What should banks do to protect me?
  6. What can I do if I have a debt I cannot pay?
  7. How can I complain?
  8. Can I return things I bought when I was unwell?
  9. Next steps
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