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Key points of this subject

  1. If you disagree with a decision the DWP make about your benefits, you can ask them to look at it again.
  2. You must ask the DWP to reconsider their decision before you can appeal to a tribunal and this is called a ‘mandatory reconsideration’.
  3. There are strict time limits for asking for a mandatory reconsideration – you must ask within one month of the date on your decision letter.
  4. If the DWP changes their decision, your benefit is backdated to the date of the original decision.
  5. If the DWP doesn’t change their decision, you can appeal to an independent tribunal.

Within this subject

  1. Overview
  2. What is mandatory reconsideration?
  3. I’m out of time – is there anything I can do?
  4. What happens to my benefits during mandatory reconsideration?
  5. What happens to my benefits after mandatory reconsideration?
  6. Sample letters
  7. Next steps

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