Hopefully you're feeling a little more informed and confident about claiming welfare benefits when living with a mental illness.
Some useful contacts
Money Advice Service
You can use the Money Advice Service website to find a debt adviser near you and gain advice on other debt matters. Webchat is available at the website, Monday to Friday, 8am to 6pm Saturday, 8am to 3pm. WhatsApp us with questions about debt, borrowing and pensions on 07701 342744.
Address - 120 Holborn, London EC1N 2TD
Telephone - 0800 138 7777(Monday to Friday 9am to 6pm and Saturday 8am to 6pm)
National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.
Address - 200 Shepherds Bush Road, London W6 7NL
Telephone - 0808 802 2000Free Helpline: for those who find it challenging to go online
(09:00 – 17:30 Monday - Friday)
Universal Credit Helpline
Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.
Telephone - 0800 328 5644 Textphone: 0800 328 1344(Monday – Friday 8am – 6pm)
Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems. Web chat available on website.
Telephone - 03444 111 444Same as costs calling 01 or 02 for landline
The Pension Service helps with State Pension eligibility, claims and payments.
Address - www.gov.uk/find-pension-centre
Telephone - 0800 731 7898Free
(08:00 – 18:00 Monday - Friday (Except public holidays))
Jobcentre Plus is a quango used by the UK Department for Work and Pensions for its working-age support service in the United Kingdom, its services offered directly by the Department for Work and Pensions.
Address - los.direct.gov.uk - for local search
Telephone - Find your nearest branch - los.direct.gov.uk
National JobCentre Enquiry Line
For Job seekers allowance, employment and support allowance, income support and incapacity benefit.
Telephone - 0345 604 3719 Textphone: 0345 608 8551
Disability Living Allowance (DLA)
Telephone - Born on, or before 08/04/1948 - 0345 605 6055, Textphone: 0345 604 5312 Born after 08/04/1948 - 0345 712 3456 Textphone: 0345 722 4433(Monday to Friday 8 am - 6 pm )
Independent Review Service
Resolves social fund disputes
Address - 16A Grantham Road, Eastleigh, SO50 5LT
Personal Independence Payment (PIP)
Telephone - 0345 850 3322 Textphone (new claims): 0800 917 22 22 Textphone: 0345 601 6677(Monday to Friday, 8am to 6pm)
Information and advice for the elderly about many issues including benefits.
Telephone - 0800 169 2081
- What you're entitled to
- Universal Credit
- Employment and Support Allowance
- Jobseeker’s Allowance
- Income Support
- Incapacity Benefit
- Severe Disablement Allowance
- Statutory Sick Pay
- Working Tax Credits
- Personal Independence Payment
- Housing Benefit
- Support for Mortgage Interest
- Council Tax: Exemptions and support
- Social Fund
- Next steps