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19/10/2018

Next steps

  1. Overview
  2. What is social care and will I be charged?
  3. What is a personal budget?
  4. Will I have to pay if Section 117 applies to me?
  5. What if I cannot afford the charges?
  6. Can I complain about the charges?
  7. Direct Payments
  8. Next steps

  1. Useful contacts
  2. Still looking for help?

Useful contacts

Citizens Advice

Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems. Web chat available on website.

Telephone - 03444 111 444

Same as costs calling 01 or 02 for landline

Turn2us

National charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.

Address - 200 Shepherds Bush Road, London W6 7NL

Telephone - 0808 802 2000

Free Helpline: for those who find it challenging to go online
(09:00 – 17:30 Monday - Friday)

Money Advice Service

You can use the Money Advice Service website to find a debt adviser near you and gain advice on other debt matters. Webchat is available at the website, Monday to Friday, 8am to 6pm Saturday, 8am to 3pm. WhatsApp us with questions about debt, borrowing and pensions on 07701 342744.

Address - 120 Holborn, London EC1N 2TD

Telephone - 0800 138 7777

(Monday to Friday 9am to 6pm and Saturday 8am to 6pm)

Carer’s Allowance Unit

Money to help you look after someone who needs to be cared for.

Address - Carers Allowance Unit  Mail Handling Site A  Wolverhampton  WV98 2AB

Telephone - 0345 608 4321

Up to 9p per minute for landlines, 3p – 55p per minute for mobiles.
(Mon – Thurs 8:30am – 5pm Fri – 8:30am – 4pm )

Within this subject

  1. Overview
  2. What is social care and will I be charged?
  3. What is a personal budget?
  4. Will I have to pay if Section 117 applies to me?
  5. What if I cannot afford the charges?
  6. Can I complain about the charges?
  7. Direct Payments
  8. Next steps
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