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20/11/2017

Can I apply for Universal Credit?

Next steps

  1. Overview
  2. What is Universal Credit?
  3. How much can I get?
  4. What if I am working or studying?
  5. What if I care for someone or have children?
  6. What about my housing costs?
  7. How will income, savings and property affect my Universal Credit?
  8. Will the Benefit Cap affect me?
  9. How will I get my Universal Credit payments?
  10. What is the claimant commitment?
  11. Can I appeal if I disagree with a decision?
  12. When will I have to claim?
  13. Next steps

  1. Some useful tools
  2. Useful contacts
  3. Still looking for help?

Some useful tools

Useful contacts

Citizens Advice

Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems. Web chat available on website.

Telephone - 03444 111 444

Same as costs calling 01 or 02 for landline

JobCentre Plus

Jobcentre Plus is a quango used by the UK Department for Work and Pensions for its working-age support service in the United Kingdom, its services offered directly by the Department for Work and Pensions.

Address - los.direct.gov.uk - for local search

Telephone - Find your nearest branch - los.direct.gov.uk

Money Advice Service

You can use the Money Advice Service website to find a debt adviser near you and gain advice on other debt matters.

Address - 120 Holborn, London EC1N 2TD

Telephone - 0800 915 4633

(Monday to Friday 9am to 8pm and Saturday 9.30am to 1pm)

Universal Credit Helpline

Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.

Telephone - 0800 328 9344 Textphone: 0800 328 1344

(Monday – Friday 8am – 6pm)

Tax Credit Helpline

Address - Tax Credit Office, HM Revenue and Customs, BX9 1LR, United Kingdom

Telephone - 0345 300 3900, Textphone: 0345 300 3909

Up to 9p per minute for landlines, 3p – 55p per minute for mobiles
(The helpline is open 8am-8pm, Mondays to Fridays, 8am-4pm on Saturdays and 9am -5pm on Sundays (closed Christmas Day, Boxing Day and New Year's Day).)

Within this subject

  1. Overview
  2. What is Universal Credit?
  3. How much can I get?
  4. What if I am working or studying?
  5. What if I care for someone or have children?
  6. What about my housing costs?
  7. How will income, savings and property affect my Universal Credit?
  8. Will the Benefit Cap affect me?
  9. How will I get my Universal Credit payments?
  10. What is the claimant commitment?
  11. Can I appeal if I disagree with a decision?
  12. When will I have to claim?
  13. Next steps
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