Some useful tools
Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems. Web chat available on website.
Telephone - 03444 111 444Same as costs calling 01 or 02 for landline
Jobcentre Plus is a quango used by the UK Department for Work and Pensions for its working-age support service in the United Kingdom, its services offered directly by the Department for Work and Pensions.
Address - los.direct.gov.uk - for local search
Telephone - Find your nearest branch - los.direct.gov.uk
Money Advice Service
You can use the Money Advice Service website to find a debt adviser near you and gain advice on other debt matters.
Address - 120 Holborn, London EC1N 2TD
Telephone - 0800 915 4633(Monday to Friday 9am to 8pm and Saturday 9.30am to 1pm)
Universal Credit Helpline
Universal Credit is a payment to help with your living costs. It’s paid monthly - or twice a month for some people in Scotland. You may be able to get it if you’re on a low income or out of work. Whether you can claim Universal Credit depends on where you live and your circumstances.
Telephone - 0800 328 9344 Textphone: 0800 328 1344(Monday – Friday 8am – 6pm)
Tax Credit Helpline
Address - Tax Credit Office, HM Revenue and Customs, BX9 1LR, United Kingdom
Telephone - 0345 300 3900, Textphone: 0345 300 3909Up to 9p per minute for landlines, 3p – 55p per minute for mobiles
(The helpline is open 8am-8pm, Mondays to Fridays, 8am-4pm on Saturdays and 9am -5pm on Sundays (closed Christmas Day, Boxing Day and New Year's Day).)
- What is Universal Credit?
- How much can I get?
- Working or studying
- What if I care for someone or have children?
- What about my housing costs?
- Income, savings and property
- Will the Benefit Cap affect me?
- Universal Credit payments
- The claimant commitment
- Appeal a decision
- When to claim
- Next steps