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Last updated:
30/07/2018

What does ‘capacity’ mean?

  1. Overview
  2. Can a bank lend to me when I am unwell?
  3. What does ‘capacity’ mean?
  4. Free help is available
  5. Should the bank protect me?
  6. What if I have a debt I cannot pay?
  7. How can I complain?
  8. Can I return things I bought when I was unwell?
  9. Next steps

Capacity means the ability to use and understand information to make a decision, and communicate any decision made. A person lacks capacity if they can't make a decision at that time.

You ‘have capacity’ to take out a loan if you can:

  • Understand and remember information about the loan,
  • Weigh up that information when deciding whether you want the loan, and
  • Let someone know what your decision is.

If you can't do one of these things, you ‘lack capacity’ at the time.

It can be hard to prove that you lacked capacity, especially if it was a long time ago. It can also be hard to show that a bank or money lender should have known.

However, the lender should have known you lacked capacity if:

  • You told them you had an illness,
  • They could see that you were finding it hard to follow the conversation and understand what they said,
  • They know you have an appointee for benefit purposes,
  • Your attorney under a Lasting Power of Attorney told the lender you lack capacity,
  • The lender knows that you are subject to a Court of Protection order,
  • You told the lender that you wanted to spend the money on something unusual, or
  • You talked about unusual or unrelated things when they were explaining the loan agreement.

The law that governs mental capacity is the Mental Capacity Act 2005.

The law governs that mental capacity is the Mental Capacity Act 2005.

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Within this subject

  1. Overview
  2. Can a bank lend to me when I am unwell?
  3. What does ‘capacity’ mean?
  4. Free help is available
  5. Should the bank protect me?
  6. What if I have a debt I cannot pay?
  7. How can I complain?
  8. Can I return things I bought when I was unwell?
  9. Next steps
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